Head of Brand Integration and Production (Maternity cover)

About Starling Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine by Starling, using the proprietary technology platform that it uses to power our own bank.

Starling

FinTechMobile BankingFinanceBankingand Banking as a Service

See all employees

S

starlingbank.com

1,001-5,000 employees

Banking

London, London

2014

Privately Held

376k LinkedIn followers

• Workstream & Studio Management: Lead and orchestrate internal and agency creative workstreams in close collaboration with creatives and strategists. Oversee studio resource allocation, implementing a robust, semi-automated process from initial go/no-go stage through to asset execution and supply
• AI & Creative Workflow Innovation: Actively champion the adoption of AI to elevate creative output and streamline workflows, identifying practical opportunities to improve asset quality, effectiveness, and production efficiency
• Integrated Campaign Delivery: Take end-to-end ownership of project management across campaign delivery, ensuring work is delivered punctually, on brand, and within agreed budgets
• Brand Custodianship & Positioning: Ensure Starling's brand positioning is represented with consistency, integrity, and creative flair across every asset and channel
• Annual Planning & Scoping: Forecast, scope, and establish clear delivery roadmaps for all creative assets required to fulfill our annual marketing plan
• Creative Effectiveness: Partner closely with channel owners to understand opportunities and blockers, solving challenges collaboratively and ensuring all creative output delivers measurable impact against key objectives
• Budget & Financial Governance: Manage multi-million-pound agency and production budgets, driving cost efficiency while overseeing rigorous monthly, quarterly, and annual forecasting and tracking
• Talent Leadership & Development: Lead, mentor, and empower the Integrated Brand and Production team, harnessing diverse individual strengths to build a collaborative, high-performing culture
• Risk & Compliance Management: Ensure the team consistently adheres to regulatory, communications, and financial promotion standards, managing the JIRA sign-off process to approve all marketing communications prior to launch

• Extensive Industry Experience: Deep demonstrable experience leading integrated production or account handling teams within a top-tier advertising agency or fast-paced in-house creative agency
• Multi-Channel Campaign Track Record: Proven expertise managing and delivering brand-enhancing, integrated campaigns across a broad multi-channel landscape
• Financial Acumen: Established track record managing multi-million-pound production and agency budgets with commercial discipline and transparency
• Production & Supplier Expertise: Extensive experience partnering with producers, production houses, and external agencies to achieve exceptional creative standards
• Embrace of Modern Technology & AI: Demonstrated curiosity and appetite to experiment with AI tools and automation to accelerate creative processes and production quality
• Operational & Project Management Rigour: Advanced project management and planning capabilities, with the composure to manage complex workflows and deliver under time-sensitive campaign schedules
• Stakeholder & Collaborative Leadership: Outstanding interpersonal and communication skills, adept at building cross-functional trust, presenting concise updates, and escalating risks proactively
• Inspiring Team Leader: A people-centric manager who values diverse perspectives, fosters career growth, and supports teams to do their best work together

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships