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Gensler

Architecture and Planning · 8.5k people

Brand Design Director

Posted 4 Nov

What’s this role about? Lead creative direction and delivery of experiential graphics, signage, wayfinding, and placemaking projects from concept through fabrication and installation, coordinating with clients and interdisciplinary teams. Grow client relationships and business opportunities, oversee project quality and resources, and mentor studio designers.

Boston, Massachusetts
On-site
$120K – $140K
Full-time
10+ years exp
Director
One Beacon Street, Third Floor, Boston, Massachusetts 02108
Bachelor degree

Skills required

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Company

About Gensler Gensler is a global architecture, design, and planning firm with 57 locations across the Americas, Europe, Greater China, Asia Pacific, and the Middle East. Founded in 1965, Gensler has built a team of 6,000 professionals who partner with clients in over 100 countries each year. Everything we do is guided by our mission: To create a better world through the power of design. We believe the power of design can spark positive change and create a future that promotes equity, resilience, and wellbeing for everyone. Gensler was named one of Forbes’ Best Large Employers in 2024, and our award-winning culture has been recognized by Fast Company as one of the Top 10 Best Workplaces for Innovators in 2024. Our people-first philosophy is centered on the core ideas of diversity empowerment, impact, community, respect, and growth. You can learn more about our commitment to creating an inclusive workplace at https://www.gensler.com/about/inclusion. A note on recruitment: Gensler will never reach out to prospective employees or vendors through social media or messaging apps. Please see our website for how to avoid recruitment fraud: https://www.gensler.com/recruitment-fraud-alert

Gensler

Shaping the future of cities by enhancing the human experience.

ArchitectureBrand DesignConsultingInterior DesignPlanning + Urban DesignProduct DesignSustainability ConsultingDigital Experience DesignHospitalityand Workplace Design
GGensler logo
5,001-10,000 employees
Architecture and Planning
1965
Privately Held

Responsibilities

  • Gensler’s Brand Design studio is a collaborative team of designers, strategists, and storytellers who shape how people experience and navigate the built environment. Our work spans experiential graphic design (EGD), signage and wayfinding, placemaking, and branded environments, connecting information, identity, and place through thoughtful, intuitive design. As Brand Design Director, you will focus primarily on EGD, signage, and wayfinding, developing compelling concepts, solving complex information and navigation challenges, and guiding work from early visioning through design development, documentation, fabrication, and installation. With strong design judgment, technical understanding, and collaborative leadership, you will help grow client relationships, pursue new opportunities, and elevate the quality and impact of the studio’s work.
  • Build client relationships and lead fast-paced, interdisciplinary teams of architects, interior designers, graphic and wayfinding specialists, and other creative partners. Guide projects across aviation, education, entertainment, hospitality, retail, sports, workplace, and mixed-use environments, balancing creative vision with usability, architectural integration, technical requirements, schedules, budgets, and fabrication realities.
  • Champion Gensler’s enduring principle, “To create a better world through the Power of Design.”
  • Set creative direction, developing compelling concepts that connect information, identity, and place.
  • Develop clear, intuitive information and navigation systems that respond to user needs and architectural conditions.
  • Create and guide experiential concepts that integrate typography, graphics, color, materials, storytelling, and spatial design.
  • Resolve complex design, accessibility, code, fabrication, and implementation challenges through innovative and practical solutions.
  • Provide clear, critical design reviews that elevate the quality and consistency of the work.
  • Generate new opportunities and grow relationships with existing clients across the studio’s practice.
  • Lead the conceptual design approach and design narrative for RFP responses, interviews, and pursuits.
  • Partner with Design Managers to develop workplans, scopes, schedules, and level-of-effort estimates for design services.
  • Communicate the value of early Brand Design engagement and integrated services to clients and internal project teams.
  • Advance a point of view on how information, navigation, and graphics shape the experience of place.
  • Stay current with emerging approaches to accessibility, digital wayfinding, materials, fabrication, technology, and user experience.
  • Inspire creative thinking and share expertise across the studio and broader firm.
  • Provide design oversight and stewardship across assigned Brand Studio projects.
  • Act as the primary design point of contact with clients from concept and schematic design through design development, design intent documentation, bidding, fabrication, and installation.
  • Coordinate closely with architecture and interiors teams so signage and experiential elements are integrated into the overall environment.
  • Guide development of sign families, location plans, message schedules, environmental graphic concepts, material and fabrication strategies, and design intent packages.
  • Collaborate with consultants, fabricators, vendors, and contractors to maintain design intent through implementation.
  • Participate in the professional development of studio staff and mentor Brand Designers.
  • Support strong project delivery through effective fee, team, schedule, and budget management.

Qualification

Art & DesignManagement & LeadershipMarketingConstructionCreative & Media
  • 10–15+ years of professional experience, with recent leadership of EGD projects spanning signage, wayfinding, environmental graphics, and placemaking; a professional degree in Graphic Design, Industrial Design, Architecture, Visual Communication, or a related field is preferred.
  • A portfolio demonstrating strong conceptual thinking and fully realized signage, wayfinding, and experiential graphics in the built environment.
  • Proven success building, nurturing, and growing client relationships and generating new business.
  • Exceptional design judgment with the ability to provide clear, critical design direction to project teams.
  • Strong, persuasive communication and presentation skills, with the ability to explain complex design concepts to clients and collaborators.
  • Knowledge of the full project process, from programming and concept design through design development, documentation, fabrication, and installation.
  • Understanding of materials, fabrication methods, accessibility considerations, code requirements, and coordination within architectural environments.
  • High emotional intelligence and the ability to navigate complex situations collaboratively.
  • Engaging design leadership and mentoring skills, with a desire to develop and motivate emerging design professionals.
  • Strong project and financial management skills, including experience with fees, teams, schedules, and budgets.
  • Ability to develop collaborative relationships across the firm and with clients, consultants, fabricators, and other key partners.
  • The base salary range will be estimated between $120,000 - $140,000. Gensler’s total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler **
  • At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests.
  • We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
  • As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
  • We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law.
  • Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us.
  • Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email talentacquisition@gensler.com.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Wellness Programs
  • Flexible Spending Accounts
  • Paid Holidays
  • Paid Time Off
  • 401(k)
  • Profit Sharing
  • Employee Stock Ownership
  • Annual Bonuses
  • Professional License Reimbursement
  • Tuition Reimbursement

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