
Entertainment Providers · 2.1k people
Staff Site Reliability Engineer
Posted 14 Oct
What’s this role about? The Staff Site Reliability Engineer will lead initiatives to improve the reliability, scalability, and security of consumer-facing data platforms. They will drive operational excellence through observability, automation, incident management, and cross-functional collaboration.
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Company
About Crunchyroll, LLC At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Crunchyroll, LLC

Responsibilities
- Reliability Engineering: Define, measure, and continuously improve the reliability, availability, and performance of CDI platforms through SLIs, SLOs, and error budgets.
- Operational Excellence: Establish and drive best practices for incident management, root cause analysis, postmortems, and service ownership across engineering teams.
- Observability & Monitoring: Build and evolve comprehensive monitoring, logging, tracing, and alerting capabilities to enable proactive issue detection and rapid resolution.
- Automation: Identify operational inefficiencies and develop automation, self-service capabilities, and self-healing mechanisms to improve engineering productivity.
- Platform Scalability: Design and optimize cloud-native infrastructure and services to support growing business demands while maintaining performance and cost efficiency.
- Infrastructure Engineering: Drive Infrastructure as Code (IaC), platform standardization, and deployment automation to improve consistency, reliability, and operational agility.
- Capacity Planning & Performance: Lead capacity planning and performance optimization initiatives to ensure platforms can scale predictably and efficiently.
- Disaster Recovery & Resilience: Develop and regularly validate disaster recovery, backup, and business continuity strategies to ensure platform resiliency.
- Security Operations (SecOps): Partner with Crunchyroll's security team to integrate security controls, operational risk management, and security best practices into platform operations and engineering workflows.
- Vulnerability Management: Own the triage and remediation of identified vulnerabilities across infrastructure, platform, container, and application security vulnerabilities through established Crunchyroll vulnerability management processes.
- Penetration Testing & Security Remediation: Support penetration test scoping activities by providing technical context on CDI platforms. Own the triage, prioritization, and remediation of resulting findings to drive timely resolution and strengthen platform security posture.
- Cloud & Kubernetes Security: Implement and maintain secure cloud, container, and Kubernetes environments following least-privilege, defense-in-depth, and Zero Trust principles.
- Cross-Functional Leadership: Collaborate with Engineering, Data, Product, Infrastructure, and Security teams to drive reliability, scalability, and security initiatives across CDI.
- Mentorship & Engineering Excellence: Mentor engineers and champion a culture of operational excellence, reliability, ownership, continuous improvement, and security awareness.
Qualification
- We get excited about candidates like you, because
- 12+ years of experience in Site Reliability Engineering (SRE), Platform Engineering, Infrastructure Engineering, or related disciplines, with a proven track record of operating and scaling production-critical systems.
- Deep expertise in Kubernetes and GCP, including the design, deployment, and operation of highly available, cloud-native platforms at scale.
- Strong Infrastructure as Code (IaC) experience, preferably with Terraform, and a commitment to automation, standardization, and operational efficiency.
- Solid foundation in Linux systems administration, networking, and distributed systems, with the ability to troubleshoot complex production issues across multiple layers of the technology stack.
- Proficiency in one or more programming and scripting languages, such as Go, Python, Java, or Shell, with a focus on automation and platform engineering.
- Hands-on experience with modern observability platforms and practices, including Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent monitoring and telemetry solutions.
- Demonstrated expertise in incident management, service reliability, capacity planning, performance optimization, and operational excellence, including the implementation of SLIs, SLOs, and error budgets.
- Strong understanding of cloud and platform security, including container security, Kubernetes security, CI/CD security, vulnerability management, and secure infrastructure operations.
- Good to have knowledge of security frameworks and best practices, including OWASP Top 10, Identity and Access Management (IAM), secrets management, Secure Software Development Lifecycle (SSDLC), and security-by-design principles.
- Excellent collaboration, communication, and technical leadership skills, with experience influencing architectural decisions, driving cross-functional initiatives, and mentoring engineers in reliability and operational best practices.
Benefits
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
- The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
- Pay Transparency - Los Angeles, CA
- $210,500—$263,100 USD
Interested in this role?
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