Sr. Product Designer, AWS Billing

Posted 13 Oct

What’s this role about? Define and design how AI agents interact with customers to forecast, understand, and control cloud spend within the AWS Billing ecosystem. Lead the end-to-end design process from problem framing through launch, collaborating with product, engineering, and data science teams.

Seattle, Washington

On-site

$138K – $205K

Full-time

5-10 years exp

Skills required

Tap the ones you have

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Company

Amazon

See all employees

amazon.com

10,001+ employees

Software Development

Public Company

37.5M LinkedIn followers

Raised $65.7B

Responsibilities

Frame ambiguous problems before solving them. Drive clarity when requirements,
customers, and feasibility are undefined.
Define how AI agents act on customers' behalf: what they do autonomously,
where humans approve, and how customers take control back.
Design trust patterns that surface an agent's confidence, reasoning, and
attribution, so customers understand why it acts.
Design human-in-the-loop, approval, and undo patterns for actions that move
money.
Create coherent experiences across conversational, agent-driven, and console
interfaces.
Lead design from problem framing through launch, then use data signals to
improve what ships.
Partner early with data science, legal, and policy as co-designers on AI
features with financial or compliance complexity.
Establish patterns and standards that become how the team operates. Mentor
other designers.
Write narratives and strategy documents that move decisions forward, and
present them to senior leadership.
Your morning starts with usage data from an anomaly-alert flow you shipped last
month. Then you meet your PM and engineering lead to frame a new problem: when
should an agent pause spend without asking? You prototype two directions with AI
tools and bring them to critique. After lunch, you work with data science and
legal on how an agent explains a commitment recommendation. You end the day
refining a narrative for leadership review. Your customers range from solo
builders to CFOs. Your work decides whether they trust an agent with their
money.

Qualification

TechnologyArt & DesignSoftwareFinance & AccountingData & Analytics

Have an online portfolio or samples of work on resume, demonstrating
experience creating great end-to-end, user-centered design solutions and
patterns, across desktop and mobile devices
Experience using AI tools in your design workflow, such as AI-assisted
prototyping, code generation, or research synthesis
Experience designing complex, data-dense workflows and information
architecture Preferred Qualifications: - Experience designing AI-powered or
agentic experiences, including delegation, trust, and human-in-the-loop patterns
Experience prototyping in code using AI coding tools
Experience turning qualitative and quantitative insights into design decisions
with measurable outcomes
Experience designing for billing, payments, finance, or FinOps products
Experience designing across conversational and traditional console interfaces
Experience writing narrative documents that drive product decisions
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually

Benefits

Health insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life and AD&D insurance
Supplemental life plans
Employee assistance program
Mental health support
Medical advice line
Flexible spending accounts
Adoption and surrogacy reimbursement
401(k) matching
Paid time off
Parental leave
Restricted stock units
Sign-on payments

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