Sr. Business Analyst - Supervision Operations

About Federal Reserve System The Federal Reserve Bank of Philadelphia helps formulate and implement monetary policy, supervises banks and bank holding companies, and provides financial services to depository institutions and the federal government. One of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System, the Philadelphia Federal Reserve Bank serves eastern Pennsylvania, southern New Jersey, and Delaware. Follow us on Twitter: @philadelphiafed

Federal Reserve System

monetary policyeconomic researchbank supervisionand financial services

F

philadelphiafed.org

501-1,000 employees

Financial Services

Philadelphia, PA

1914

Nonprofit

22k LinkedIn followers

• Provide operational and administrative support throughout the exam life cycle, including formatting supervisory documents, document management, tracking results, and data entry and verification of exam content across multiple applications.
• Collaborate cross-functionally to map current processes, identify key controls, roles, bottlenecks, and difficulties, and define and implement improved processes.
• Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.
• Evaluate AI tools (e.g., Microsoft Copilot) for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.
• Gather business requirements, then design and build dashboards (Tableau or Power BI) and MIS reporting. Analyze data and metrics to uncover insights and trends.
• Coordinate projects and activities to address business needs and monitor metrics to ensure project effectiveness.
• Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.
• Design and deliver training and materials for internal and external partners.
• Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.
• Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.

Required

• Bachelor's degree in business administration or a related field, or equivalent experience.
• Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.
• Strong proficiency in MS Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.
• Project coordination experience.
• Experience building dashboards in Tableau or Power BI.
• Experience collecting, transforming, analyzing, and reporting data to drive decisions.
• Experience working cross-functionally and communicating moderate to complex information to broad audiences.
• Ability to execute consistently amid changing priorities, and to handle confidential information.
• Will and able to travel up to 5%.
• This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so or who will sign a declaration of intent to apply for naturalization before they begin employment.

Preferred

• Financial institution supervision experience and knowledge of Federal Reserve System activities.
• Experience with Microsoft Copilot or similar AI assistants.
• Quality improvement training or certification (e.g., Lean Six Sigma).
• Working knowledge of AI tools, or hands-on experience applying them to improve work processes.
• Base Salary Range: Min: $103,000 Mid: $133,900 Max:$164,600 (Location: San Francisco)
• Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.
• We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.
• The Bank's ethics rules generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. Employees in the Supervision group also must ensure there are no conflicts of interest related to their previous employment and current financial interests. Supervision employees may be subject to borrowing and deposit restrictions and may need to recuse themselves from certain supervisory work. Please review Section 5.3 and Appendix B of the Bank’s Code of Conduct to ensure compliance with the Code of Conduct conflict of interest rules and personal investment restrictions.
• Due to the nature of access to sensitive information all final offers are subject to the clearance of an enhanced background check. This enhanced screening will require the following items: academic and employment verifications, FBI fingerprint check (criminal and civil cases), credit check, family history, residential records and foreign travel for the previous 7 years, citizenship verification, reference checks, and personal interview with an investigator and can take between 21 – 60 days to clear.
• Full time
• Regular / Temporary
• Regular
• Job Exempt (Yes / No)
• Yes

• Medical
• Dental
• Vision
• Pre-tax Flexible Spending Account
• Backup Child Care Program
• Paid Family Care Leave
• Vacation Days
• Sick Days
• Paid Holidays
• Pet Insurance
• Matching 401(k)
• Retirement/Pension