Senior Software Engineer, Platform Engineering

About Klaviyo Klaviyo (NYSE: KVYO) is the autonomous B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 193,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Klaviyo

Klaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.

K

klaviyo.com

1,001-5,000 employees

Marketing Services

Boston, Massachusetts

2012

Public Company

179k LinkedIn followers

Raised $1.3B

• Ship foundational services to enable Klaviyo engineering to move faster with confidence.
• Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform's vision and practically empower product teams.
• Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's core platforms, helping teams to better serve customers and meet their SLOs
• Design and develop systems and processes that enable highly available and scalable applications.
• Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform.
• Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming.

• BA or BS Degree in Computer Science, related field, or equivalent experience.
• 5+ years of responsibility operating and scaling complex distributed systems.
• Experience working in a cloud-native environment.
• Proven experience developing applications in Python and Go.
• Experience in operating Kubernetes at scale.
• Experience with Terraform.
• Fundamental understanding of Linux and all layers of the networking stack.
• Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways & traffic management, observability, or asynchronous processing tooling.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
• In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
• Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
• Base Pay Range For US Locations
• $148,000—$222,000 USD
• This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
• We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
• AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
• IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

• Annual Cash Bonus Plan
• Equity
• Sign-on Payments
• Health Insurance
• Welfare Benefits
• Wellbeing Benefits