Senior Product Analyst (Hybrid)

About American Family Insurance For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)

American Family Insurance

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A

amfam.com

10,001+ employees

Insurance

Madison, WI

1927

Privately Held

109k LinkedIn followers

• Demonstrated experience providing customer-driven solutions, support or
• service.
• applications, Microsoft Office products, and analytical or reporting tools.
• underwriting concepts in area of expertise.
• In-depth knowledge and understanding of market research and marketplace
• trends in insurance coverage.
• Demonstrated knowledge and application of project management methodologies,
• metrics, practices, techniques and tools, including leading defined projects
• or smaller workstreams.
• experience investigating variances, validating results, and communicating
• actionable recommendations.
• Ability to work independently on complex assignments with minimal guidance
• and proactively surface risks and broader business implications.
• Advanced experience with SQL or BigQuery, Excel, dashboard or visualization
• tools, PowerPoint, competitive-intelligence tools, or AI-assisted analytical
• workflows.
• Demonstrated experience with personal lines products, product monitoring,
• rate reviews, root-cause analysis, or cost-benefit analysis, including
• insights across states or programs.

• $88,000.00 - $145,000.00
• Compensation may vary based on the job level and your geographic work location.
• Relocation support is offered for eligible candidates.
• The Senior Product Analyst serves as a primary analytics partner to Product
• Management, independently executing complex state-level performance monitoring,
• root cause analysis, executive reporting, competitive intelligence insights, and
• business recommendations that help guide profitable growth strategies and
• improve business outcomes. You will also support Product Analytics' strategic
• objectives around competitive intelligence integration, automation, and
• AI-enabled analytics, all of which are intended to improve analytic depth,
• decision speed, and business impact. You will report to the Sr. Manager,
• Product.
• In this flex office/home role, you will be expected to work a minimum of 10 days
• per month from one of the following office locations: Madison, WI 53783; Boston,
• MA 02110; Denver, CO 80112; Hopkins, MN 55305; Keene, NH 03431; St. Joseph, MO
• Internal candidates are encouraged to apply and should review the internal
• mobility guidelines in the hybrid policy reference guide for more information on
• potential relocation. Depending on the candidate pool, this position may be
• filled at a lower level to maintain alignment with experience and
• qualifications.
• We will not consider candidates who require current or future sponsorship for
• this position
• You will independently conduct complex analysis and provide insights and
• recommendations to leadership/management that affect profit and growth plan
• execution on an ongoing basis.
• You will develop reports and analyses, evaluate alternative scenarios, and
• recommend strategies related to product development or enhancement, product
• language, underwriting guidelines, processes, and channel-specific business
• practices.
• opportunities to improve product or business practices and procedures.
• You will monitor the effectiveness of current products and recommend changes
• and/or enhancements to management, considering broader business implications.
• You will formulate and execute complex operational analyses and scenarios,
• exercising judgment across multiple data sources to inform operational plans.
• You may specialize in supporting complex pricing activities related to rate
• reviews, profit and loss ratio-based reviews, experience rating programs,
• post-implementation monitoring, or product and underwriting actions.
• You will research and evaluate philosophies and strategies that support
• growth and long-term profitability goals, applying insights across states or
• programs.
• requirements and recommendations.
• management, pricing/actuarial, underwriting, claims, and other partners and
• build consensus on recommended actions.
• You will lead defined analytical projects or smaller workstreams and identify
• opportunities to improve or automate recurring analysis and reporting
• processes.