SState Street logo

State Street

Financial Services · 48k people

Senior MS Teams & M365 Engineering Lead, VP

Posted 28 Oct

What’s this role about? Lead the engineering strategy, design, documentation, resiliency, and roadmap for Microsoft Teams and M365 solutions, including Teams Voice integration with Cisco Call Manager. Coordinate with operations, security, compliance, support, and project teams; provide L4 incident support, mentor engineers, improve workflows through automation, and address technical debt.

Burlington, Massachusetts
On-site
$125K – $215K
Full-time
10+ years exp
Bachelor degree or Professional certificate

Skills required

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Company

About State Street At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making. With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities: Investment Services: Integrated front-to-back solutions across custody, accounting, and operations. Investment Management: Index and active strategies from one of the world’s largest asset managers. Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value. Who We Are • 50,000+ employees worldwide • Active in 100+ markets • #1 in ETF servicing What You’ll Find Here • Executive perspectives and thought leadership • Timely market commentary and macro insights • Our views on investment operations, ETFs, private markets, and digital finance • Stories reflecting our culture, values and commitment to diversity and inclusion

State Street

Investment ManagementCustodianETFFinancial productsFund AccountingRelationship ManagementResearchTradingand Investment Servicing
SState Street logo
10,001+ employees
Financial Services
1792
Public Company
897k LinkedIn followers
Raised $15.3B

Responsibilities

  • Knowledge about Unified Communications / Collaboration industry standards & trends
  • Knowledge of Active Directory, Microsoft Exchange, M365 application suite, Microsoft Purview, Microsoft Defender
  • Knowledge of Teams Connect and relevant governance tools and techniques.
  • Ability to work independently as well as lead others toward a common goal.
  • Microsoft Teams including Voice and integration to on-premise PBX
  • PowerShell
  • Microsoft Exchange Unified Messaging
  • Knowledge of all Microsoft Cloud PBX features and system/user administration
  • Energetic self-starter who is a detailed and organized critical thinker and problem solver
  • Respected leader with the ability to influence and represent perspectives of others
  • Effective verbal and written communication skills

Qualification

TechnologyEngineeringManagement & LeadershipSecurity & Safety

Required

  • State Street is looking for a Senior Microsoft Teams & M365 Lead Engineer to provide expertise and leadership in the technical design, solutioning and resiliency of these primary tools within Collaboration Services. Working with the tower lead & architects, this person will be primarily responsible for leading the Engineering program related to these tools; The future state, design, documentation and interdependencies of solutions within these platforms is the core focus.
  • What you will be responsible for
  • As the Senior Microsoft Teams & M365 Lead Engineer you will
  • Develop solutions that meet business and technical requirements for associated platforms.
  • Work directly with operations teams to implement solutions designs.
  • Work with networking telephony team to integrate Teams Voice with Cisco Call Manager
  • Work with Security & Compliance teams to ensure adherence to policy & controls
  • Own solution and engineering documentation
  • Work with End user support teams to ensure they have appropriate tools and documented procedures to support end users.
  • Work with cyber security teams to mitigate risky activity within the environment
  • Provide L4 support in the event of major incidents.
  • Mentor and provide leadership to Teams engineers.
  • Work with Project Managers and business stakeholders to provide expert advice for leveraging Teams and other linked cloud technologies to scope solutions to meet real world needs.
  • Prepare for, and take part in, internal audit activities
  • Conduct bi-annual reviews of internal documentation & processes. Create remediation plans based on findings
  • Implement automations for repeatable tasks
  • Liaise with the Collaboration Services Center of Excellence team in order to build repeatable / scalable product solutions for internal customers
  • Work with management and the strategy team to define long term solution & environment roadmaps
  • Working with engineering, develop streamlined and automated Service Now & SailPoint workflows
  • Work to reduce tech debt; routinely look for and offer up rationalization proposals
  • What we value

Preferred

  • Bachelors degree
  • 10 years of relevant work experience
  • Microsoft 365 certified teams administrator or equivalent
  • Demonstrated work history administering MS Teams for complex environments

Benefits

  • The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
  • For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
  • Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
  • We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
  • Read our CEO Statement
  • Job Application Disclosure
  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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