Berkley One (a Berkley Company)
Insurance · 215 people
Product Owner, Product Operations
Posted 8 Oct
What’s this role about? Partner with product and business leaders to plan and execute roadmaps, manage the product backlog, document requirements, and coordinate delivery across cross-functional teams. Monitor progress, resolve blockers, validate delivered functionality, and improve workflows and product operations using process improvement methods.
Skills required
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Company
About Berkley One (a Berkley Company) Berkley One is a new personal insurance provider for those who have attained more in life and want even more out of life. Our team members come from some of America’s top insurance companies with a shared ambition: to find better ways to meet the evolving insurance needs of people with full, busy, adventurous lives. We’ve dedicated our best ideas and focused our careers on making personal insurance more flexible, more customizable and more convenient. To do so, we’re partnering with sophisticated agents and investing in people with advanced expertise, open minds and a deep desire to make things better for our clients. Using ideas from clients and agents, we’re building systems that are nimble and serve as the launching pad for quick action. We’re harnessing the best of today’s technology to make contacting us as easy as can be. And because we’re a member company of Berkley, one of the nation’s largest property and casualty insurance providers, we have the solid foundation and organizational network to bring a wide range of solutions to our clients. So talk with us. We’re here to show you just how satisfying insurance can be. For more information, visit berkleyone.com.
Berkley One (a Berkley Company)
Responsibilities
- Partner with Product Managers and business leaders to translate strategic goals into executable roadmaps.
- Create and maintain detailed rollout plans, action logs, dependency trackers, risk registers, and status reports.
- Follow up on open actions, decisions, and commitments across cross-functional teams.
- Facilitate roadmap reviews and planning sessions with stakeholders.
- Identify risks, dependencies, and potential delivery obstacles and proactively drive mitigation strategies.
- Ensure roadmap commitments, milestones, and delivery objectives remain visible and transparent.
- Support annual planning, prioritization exercises, and quarterly roadmap refresh activities. Ensure project artifacts and documentation remain current and accessible.
Qualification
- Own and manage the Product backlog
- Ensure consistent articulation and documentation of product and process requirements.
- Partner with technical teams to clarify requirements and support solution design discussions.
- Validate delivered functionality against business expectations and acceptance criteria.
- Continuously evaluate business processes, workflows, and operating models.
- Identify opportunities to improve efficiency, automation, customer experience, and delivery effectiveness.
- Apply Lean, Agile, or process improvement methodologies to optimize operations.
- Contribute to the evolution of Product Management and Product Operations best practices at Berkley One.
- Prioritize work based on business value, customer impact, regulatory requirements, and delivery considerations.
- Facilitate decision-making and remove blockers impacting delivery.
- Monitor sprint and release progress to ensure initiatives remain on track.
- Collaborate with IT Delivery Leads & Business Analysts to balance scope, risk, and delivery commitments.
- Other projects and work as assigned
- 3+ years of experience in Product Ownership, Product Management, Business Analysis, Project Management, or related roles.
- Experience working in Property & Casualty insurance environments (Personal Lines Preferred).
- Strong understanding of insurance policy administration, underwriting, rating, or operational workflows.
- Experience working within Agile delivery frameworks (Scrum, SAFe, Kanban).
- Strong project planning, coordination, and execution skills.
- Experience managing competing priorities across multiple initiatives.
- Excellent verbal, written, facilitation, and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
- This role is typically performed in a professional office setting.
- Requires occasional travel, including overnight stays, to attend meetings, training sessions, or visit Berkley One offices, agency partners and others.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to use standard office equipment such as computers, phones, printers, and scanners.
- Must be able to communicate effectively via phone, video conferencing, and email.
- Occasional lifting of materials or equipment up to 15 pounds.
- Sponsorship not Offered for this Role
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