
Technology, Information and Internet · 3.5k people
Principal Forward Deployed Engineer
Posted 9 Oct
What’s this role about? The role involves leading the Forward Deployed Engineering team to deliver high-quality partner integrations and establishing repeatable technical standards. You will architect AI-native engineering practices and provide hands-on technical guidance for complex, high-stakes partner engagements.
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Company
About Gen Digital Inc. Gen (NASDAQ: GEN) is a global company dedicated to Powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock and MoneyLion. The Gen family of consumer brands is rooted in providing empowerment and safety for the first digital generations. Now, Gen empowers people to live their digital lives confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to millions of users in more than 150 countries. Norton.com Avast.com LifeLock.com MoneyLion.com Avira.com AVG.com CCleaner.com GOBankingRates.com ReputationDefender.com
Gen Digital Inc.

Responsibilities
- Own technical strategy for demand-side delivery across the partner portfolio, setting standards adopted across FDE and Solutions Engineering.
- Partner with your manager and cross-functional leaders to develop and implement standard operating procedures and delivery practices that help accelerate the team.
- Personally lead the most complex, ambiguous, or new-vertical integrations end to end.
- Turn bespoke builds into repeatable solutions, including shared modules, templates, and runbooks.
- Architect and govern AI-native engineering practices, including code-generation pipelines, mapping automation, test-scaffolding agents, and human-review gates that keep AI-assisted builds safe and production-ready.
- Mentor FDEs through design and code reviews, creating a feedback loop that raises the team’s engineering standard.
- Drive structured Product and Engineering feedback loops that reduce future bespoke work and free team capacity for new workstreams.
- Lead technical working sessions with partner engineering teams, bringing experienced hands-on guidance to critical integrations and hosted experiences.
Qualification
- Experience: 8+ years of experience, including time in a senior or staff-level integration, platform, or forward-deployed engineering role. People leadership or strong informal team leadership experience is preferred.
- Write production-quality code in Scala and/or Python, with working comfort in Node.js/TypeScript for SDKs and tooling.
- Bring deep REST/JSON API expertise, including authentication, idempotency, schema evolution, versioning, monitoring, and incident response.
- Have a track record of building reusable architecture, tooling, or playbooks that scaled a team’s output without proportional headcount growth.
- Use AI-native workflows and tools such as Claude Code, Cursor, or Copilot as first-class accelerants, while knowing when deterministic approaches are the right choice.
- Facilitate technical working sessions directly with partner engineering teams.
- Recognize patterns and turn novel solutions into repeatable practices.
- Take ownership of complex, ambiguous work and balance strategic leadership with hands-on execution.
- Build trust and credibility across partner, Product, Engineering, Solutions Engineering, and commercial teams.
- Invest in colleagues’ growth through thoughtful mentoring, design feedback, and code review.
Benefits
- Flexible working options
- Time off
- Competitive pay
- Well-being programs
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