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Milliman

Software Development · 289 people

Director of Products & Engineering (CMH Health)

Posted 15 Oct

What’s this role about? The Director will set the vision and strategy for the new Milliman Pharmacy Platform, leading a cross-functional team of AI engineers to build and scale the product. They will own the commercial outcomes, including pricing, pipeline support, and building executive-level client relationships.

Brookfield, Wisconsin
Remote
$165K – $313K
Full-time
10+ years exp
Bachelor degree or Postgraduate degree

Skills required

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Company

About Milliman Milliman MedInsight provides contextualized insights to empower better healthcare by leveraging 70 years of industry-leading expertise and advanced analytics capabilities. Our platform delivers customized intelligence by combining data from inside and outside your organization, and our pre-built front-ends for payers and providers make it easy to get started. With the ability to customize your implementation with relevant products and services, you can be sure that you have everything you need to achieve your strategic goals from the moment you log in. Our analytics, data, reports, and dashboards are tailored to address the unique use cases of teams across the healthcare ecosystem, providing more prescriptive outcomes that enable you to optimize your operations and deliver better care. Overall, Milliman MedInsight is the ultimate tool for organizations that want to stay ahead of the curve and drive better healthcare outcomes. For more information, visit http://www.medinsight.milliman.com.

Milliman

Delivering Contextualized Insights to Empower Better Healthcare

Healthcare AnalyticsSoftware as a Servicepayer analyticsprovider analyticsAccountable Care Organizationshealthcare analyticsEMR Data Integrationquality analyticscloud platformdata analytics
MMilliman logo
201-500 employees
Software Development
1997
Privately Held
4.9k LinkedIn followers

Responsibilities

  • Engineering to create the new Milliman Pharmacy Platform from 0 to 1, then to
  • scale it. This is a builder – owner role where you will be responsible for
  • setting the vision, heavily collaborate with Subject Matter Experts (pharmacists
  • and actuaries) to decide what to build and integrate, and lead a team of AI
  • product engineers and feature owners to put this platform in front of clients.
  • You will own the outcome: adoption, client impact, and a sustainable growing
  • business.
  • Founded in 1947, Milliman is an independent firm that provides actuarial, risk
  • management, technology, data, and economic consulting. Health plans, employers,
  • pharmacies, PBMs, life sciences companies, and government agencies rely on our
  • people and products to make high-stakes financial and clinical decisions.
  • healthcare expertise into software. We build and run commercial products that
  • clients use in pricing, contracting, benefit design, regulatory work, and
  • competitive intelligence. We are moving from selling expertise by the hour to
  • selling scalable intellectual property, and we use generative AI throughout the
  • way we design, build, and deliver.
  • proposition. Segments may include health plans, employers, retail and
  • specialty pharmacies, PBM oversight, and Medicare Part D / Medicaid.
  • Turn market pain points into a sequenced, multi-year roadmap. Examples
  • include PBM contract and pricing transparency, rebate and reimbursement
  • performance, formulary strategy, specialty and GLP-1 trend, biosimilar
  • adoption, and IRA / drug-price-negotiation impacts.
  • Decide how existing Milliman pharmacy tools and data assets will plug into,
  • merge into, or be replaced by the platform.
  • Lead product discovery with internal consultants and design-partner clients.
  • Validate problems before you build solutions.
  • Make the key architecture and platform trade-offs with engineering leads
  • data model, drug and claims data integrations, multi-tenancy, security,
  • scalability, and cost.
  • Build AI into the product from the start: agents, retrieval over contracts
  • and policy documents, natural-language analytics, and automated reasonability
  • checks.
  • Ship an MVP quickly, then iterate on real usage data.
  • Build and lead a cross-functional team of AI product engineers, feature
  • owners, and TPMs. Personal hands-on execution should drop below about 10% as
  • the team matures.
  • Develop the next generation of product and feature owners, and grow a bench
  • that can run the platform without you in the room.
  • Set the operating rhythm, quality bar, and delivery standards for the
  • platform.
  • support, pilots, renewals, and expansion.
  • Act as the senior product voice in sales conversations. Translate
  • capabilities into client ROI ("your team of 10 analysts can do the work of
  • 50").
  • Build and keep executive-level relationships with anchor clients. Co-create
  • features with them where it makes sense.
  • Set and enforce a "no surprises" quality bar for client-facing outputs.
  • Support Milliman's quality and risk management standards across the platform,
  • including data privacy and HIPAA, AI governance, and secure development
  • practices.
  • Grow the Milliman brand through speaking, writing, webinars, and industry
  • networking.
  • PharmD, actuarial credential (FSA/ASA), MBA, or similar advanced training.
  • Experience with drug and claims data sources (e.g., Medi-Span, First
  • Databank, NCPDP, pharmacy claims) and healthcare data standards.
  • Experience with Medicare Part D, Medicaid pharmacy, or commercial pharmacy
  • benefit pricing and contracting.
  • Experience building multi-tenant SaaS on a major cloud platform (Azure
  • preferred).
  • Prior work in a consulting firm or a hybrid consulting/product business.
  • Visible industry presence through publications, conference talks, or advisory
  • roles.

Qualification

TechnologyHealthcareManagement & LeadershipSoftwareConsulting
  • Bachelor’s degree in Computer science, Engineering, or a related field.
  • 7+ years of relevant experience in product leadership, healthcare technology,
  • pharmacy benefits, or healthcare consulting, including taking at least one
  • product or platform from concept to paying customers.
  • Pharmacy or pharmacy-benefit domain fluency. You understand how PBMs, health
  • plans, employers, and pharmacies make money and make decisions. This includes
  • reimbursement (AWP / NADAC / MAC), rebates, formularies, specialty drugs, and
  • the current regulatory landscape.
  • Platform and systems thinking. You can go deep with engineers on
  • architecture, data models, integrations, and build-vs-buy, and then explain
  • those choices to executives in business terms.
  • Hands-on AI fluency. You have used generative AI and LLM tooling to build or
  • ship products, not just evaluate them.
  • Commercial ownership. You have managed a product P&L, budget, or revenue
  • line, supported sales, and grown client relationships.
  • Leadership. You have built and developed teams, delegated well, and coached
  • others into owners.
  • Executive communication. Your writing and speaking are clear and compelling
  • to both C-suite buyers and technical teams.

Benefits

  • The overall salary range for this role is $165,100 - $313,145. For candidates
  • Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New
  • Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania,
  • Virginia, Washington, or the District of Columbia is $189,865 – $313,145.
  • All other locations the range is $165,100 - $272,300.
  • A combination of factors will be considered, including, but not limited to,
  • education, relevant work experience, qualifications, skills, certifications,
  • etc.
  • We offer a comprehensive benefits package designed to support employees' health,
  • Medical, Dental and Vision – Coverage for employees, dependents, and domestic
  • partners.
  • Employee Assistance Program (EAP) – Confidential support for personal and
  • work-related challenges.
  • 401(k) Plan – Includes a company matching program and profit-sharing
  • contributions.
  • Discretionary Bonus Program – Recognizing employee contributions.
  • Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care,
  • transportation, and eligible medical expenses.
  • Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time
  • employees accrue 15 days per year, and employees working less than full-time
  • accrue PTO on a prorated basis.
  • Holidays – A minimum of 10 observed holidays per year.
  • Family Building Benefits – Includes adoption and fertility assistance.
  • Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet
  • eligibility criteria.
  • Life Insurance & AD&D – 100% of premiums covered by Milliman.
  • Short-Term and Long-Term Disability – Fully paid by Milliman.

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