
Advertising Services · 1.2k people
Director, DevOps
Posted 12 Oct
What’s this role about? You will own the infrastructure and reliability of a production agentic AI platform, managing AWS environments and incident response. You will also collaborate with the platform team to enforce engineering best practices and automate infrastructure deployments.
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Company
About Inizio Evoke Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insights and human centricity. We are purpose-built to make health more human™. With core expertise and specialty brands in Marketing, Comms, Transformation, Access, and Media, we serve as a premier partner for the world's most ambitious healthcare organizations. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – unlocking growth through human insight and transformative creativity.
Inizio Evoke

Responsibilities
- Support, monitor, and operate a production agentic AI platform running on AWS
- Ensure all services are up, responsive, and scaling appropriately under
- real-world load
- Own incident response end-to-end — triage, resolve, document, and follow
- through on prevention
- Manage infrastructure across multiple AWS accounts spanning production and
- non-production environments
- Lead release management and weekly operational rituals to ensure enhancements
- reach production smoothly
- Infrastructure as code is the way — we're a team that builds, deploys, and
- evolves everything through automation.
- Research and evaluate new solutions to cloud infrastructure challenges; bring
- recommendations, not just options
- Enforce engineering best practices with conviction — you understand why doing
- it right matters, even when shortcuts are tempting
- Take rough direction, identify and propose solutions, gather feedback, and
- ship
- Monitor security tooling and participate in security scans and vulnerability
- reviews
- Ensure the platform stays compliant with security and data protection
Qualification
- production systems healthy, secure, and humming. You'll own the infrastructure
- behind a cutting-edge agentic AI platform — from day-to-day operations to
- architectural decisions — and operate as a trusted peer on a collaborative
- platform team. This is a hands-on individual contributor role; the Director
- title reflects the scope of ownership and independence we expect, not the size
- of a team you'll manage.
- This is a fully remote opportunity.
- Treat compliance as an engineering concern, not a checkbox exercise
- Manage a backlog, track work in flight, and report progress clearly and
- regularly to stakeholders
- Collaborate with the platform development team on changes and deployments —
- you're a peer at the table, not a downstream recipient
- Participate actively in agile ceremonies: daily standups, sprint planning,
- and sprint reviews/closures
- Partner with the platform development on sprint priorities, product backlog,
- and cross-team dependencies.
- Surface issues early and proactively; the team shouldn't have to ask how
- things are going
- 8+ years of hands-on DevOps or platform engineering experience at senior or
- staff/director level
- Demonstrated ownership of production SaaS environments — you've been the
- person on the hook when things break
- A track record of making sound, independent infrastructure decisions without
- creating downstream chaos
- Deep AWS expertise, including multi-account management and production SaaS
- environments
- Infrastructure as Code fluency in Terraform, AWS CDK, or both
- Solid software engineering fundamentals — writes production-quality code in
- Automation-first instincts — uses software to eliminate manual work and
- prevent future toil
- Serverless infrastructure experience
- Centralized logging and log management at scale
- Metrics, monitoring, alerting, and reporting tooling
- Experience with structured release management processes
- Highly organized — you run a backlog, track commitments, and communicate
- status without being asked
- Proactive by default — you surface problems early and come with a proposed
- path forward
- Comfortable in ambiguity — you can take rough direction and figure out the
- rest
- Intellectually honest — you share your opinion clearly, then fully support
- the group's decision
- Deeply aware of the cost of complexity — you know that complexity can be
- moved, but it's rarely erased; every decision to add it is a decision you're
- willing to own long-term
- You treat engineering as a craft; this work should feel meaningful, not
- mechanical
Benefits
- Inizio Evoke offers a fully remote work environment, competitive compensation,
- and outstanding company-paid benefits, including medical, dental, 401(k),
- tuition reimbursement, and flexible time off.
- The base salary range represents the low and high end of the salary range for
- this position. This range may differ based on your experience and skill set,
- geographic location, and cost of living considerations. We consider compensation
- more than just a base salary – that’s why we also offer an exceptional range of
- flexible benefits, personal support and tailored learning and development
- opportunities all designed to help you realize your full potential both in life
- and at work.
- Don't meet every job requirement? That's okay! Our company is dedicated to
- building a diverse, inclusive, and authentic workplace. If you're excited about
- this role, but your experience doesn't perfectly fit every qualification, we
- encourage you to apply anyway. You may be just the right person for this role or
- others.
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