IInizio Evoke logo

Inizio Evoke

Advertising Services · 1.2k people

Director, DevOps

Posted 12 Oct

What’s this role about? You will own the infrastructure and reliability of a production agentic AI platform, managing AWS environments and incident response. You will also collaborate with the platform team to enforce engineering best practices and automate infrastructure deployments.

Chicago, Illinois
Remote
$100K – $145K
Full-time
10+ years exp
125 S Clark St, Chicago, Illinois 60603

Skills required

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Company

About Inizio Evoke Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insights and human centricity. We are purpose-built to make health more human™. With core expertise and specialty brands in Marketing, Comms, Transformation, Access, and Media, we serve as a premier partner for the world's most ambitious healthcare organizations. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – unlocking growth through human insight and transformative creativity.

Inizio Evoke

Healthcare MarketingDigital StrategyMultichannel MarketingWeb DevelopmentRelationship MarketingSocial MediaDTCMobileNon-Personal PromotionMedia Planning & Buying
IInizio Evoke logo
1,001-5,000 employees
Advertising Services
Privately Held
63k LinkedIn followers

Responsibilities

  • Support, monitor, and operate a production agentic AI platform running on AWS
  • Ensure all services are up, responsive, and scaling appropriately under
  • real-world load
  • Own incident response end-to-end — triage, resolve, document, and follow
  • through on prevention
  • Manage infrastructure across multiple AWS accounts spanning production and
  • non-production environments
  • Lead release management and weekly operational rituals to ensure enhancements
  • reach production smoothly
  • Infrastructure as code is the way — we're a team that builds, deploys, and
  • evolves everything through automation.
  • Research and evaluate new solutions to cloud infrastructure challenges; bring
  • recommendations, not just options
  • Enforce engineering best practices with conviction — you understand why doing
  • it right matters, even when shortcuts are tempting
  • Take rough direction, identify and propose solutions, gather feedback, and
  • ship
  • Monitor security tooling and participate in security scans and vulnerability
  • reviews
  • Ensure the platform stays compliant with security and data protection

Qualification

TechnologySoftwareEngineeringManagement & LeadershipData & Analytics
  • production systems healthy, secure, and humming. You'll own the infrastructure
  • behind a cutting-edge agentic AI platform — from day-to-day operations to
  • architectural decisions — and operate as a trusted peer on a collaborative
  • platform team. This is a hands-on individual contributor role; the Director
  • title reflects the scope of ownership and independence we expect, not the size
  • of a team you'll manage.
  • This is a fully remote opportunity.
  • Treat compliance as an engineering concern, not a checkbox exercise
  • Manage a backlog, track work in flight, and report progress clearly and
  • regularly to stakeholders
  • Collaborate with the platform development team on changes and deployments —
  • you're a peer at the table, not a downstream recipient
  • Participate actively in agile ceremonies: daily standups, sprint planning,
  • and sprint reviews/closures
  • Partner with the platform development on sprint priorities, product backlog,
  • and cross-team dependencies.
  • Surface issues early and proactively; the team shouldn't have to ask how
  • things are going
  • 8+ years of hands-on DevOps or platform engineering experience at senior or
  • staff/director level
  • Demonstrated ownership of production SaaS environments — you've been the
  • person on the hook when things break
  • A track record of making sound, independent infrastructure decisions without
  • creating downstream chaos
  • Deep AWS expertise, including multi-account management and production SaaS
  • environments
  • Infrastructure as Code fluency in Terraform, AWS CDK, or both
  • Solid software engineering fundamentals — writes production-quality code in
  • Automation-first instincts — uses software to eliminate manual work and
  • prevent future toil
  • Serverless infrastructure experience
  • Centralized logging and log management at scale
  • Metrics, monitoring, alerting, and reporting tooling
  • Experience with structured release management processes
  • Highly organized — you run a backlog, track commitments, and communicate
  • status without being asked
  • Proactive by default — you surface problems early and come with a proposed
  • path forward
  • Comfortable in ambiguity — you can take rough direction and figure out the
  • rest
  • Intellectually honest — you share your opinion clearly, then fully support
  • the group's decision
  • Deeply aware of the cost of complexity — you know that complexity can be
  • moved, but it's rarely erased; every decision to add it is a decision you're
  • willing to own long-term
  • You treat engineering as a craft; this work should feel meaningful, not
  • mechanical

Benefits

  • Inizio Evoke offers a fully remote work environment, competitive compensation,
  • and outstanding company-paid benefits, including medical, dental, 401(k),
  • tuition reimbursement, and flexible time off.
  • The base salary range represents the low and high end of the salary range for
  • this position. This range may differ based on your experience and skill set,
  • geographic location, and cost of living considerations. We consider compensation
  • more than just a base salary – that’s why we also offer an exceptional range of
  • flexible benefits, personal support and tailored learning and development
  • opportunities all designed to help you realize your full potential both in life
  • and at work.
  • Don't meet every job requirement? That's okay! Our company is dedicated to
  • building a diverse, inclusive, and authentic workplace. If you're excited about
  • this role, but your experience doesn't perfectly fit every qualification, we
  • encourage you to apply anyway. You may be just the right person for this role or
  • others.

Interested in this role?

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