
Financial Services · 191k people
Controls Lead – CTO & Technology Infrastructure
Posted 5 Nov
What’s this role about? The Head of Controls leads the first-line-of-defense technology risk and controls organization for Citi's CTO and Technology Infrastructure teams. This role directs architectural control design, governance, and regulatory interactions while overseeing risk assessments for foundational technology platforms.
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Company
About Citi Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Citi

Responsibilities
- infrastructure, cloud, architecture, and developer enablement.
- Govern critical foundational technology processes including SDLC, change
- management, incident/problem management, and configuration management (CMDB).
- Direct the design, implementation, and continuous validation of automated
- preventive controls within CI/CD pipelines and cloud environments.
- Govern risk assessments for New Activities, and major foundational technology
- platform changes.
- Provide strategic oversight for Issue Management, driving root-cause analyses
- and timely closure of Corrective Action Plans (CAPs).
- Represent Technology Controls in regulatory examinations (FRB, OCC) and lead
- an "always-ready" audit environment with 2LoD/3LoD.
Qualification
- 15+ years of operational risk, cloud security, infrastructure governance,
- compliance, or technology audit experience in global financial institutions
- or major technology firms.
- 8+ years of senior managerial experience leading large, globally distributed
- technical teams.
- In-depth expertise across cloud platforms, enterprise infrastructure,
- SDLC/DevOps automated controls, and modern software architectures.
- controls.
- Proven track record leading regulatory interactions with major supervisory
- authorities (FRB, OCC).
- discipline; Master's degree preferred.
- $250,000.00 - $500,000.00
- employees, discretionary and formulaic incentive and retention awards. Citi
- offers competitive employee benefits, including: medical, dental & vision
- coverage; 401(k); life, accident, and disability insurance; and wellness
- programs. Citi also offers paid time off packages, including planned time off
- (vacation), unplanned time off (sick leave), and paid holidays. For additional
- information regarding Citi employee benefits, please visit citibenefits.com.
- Available offerings may vary by jurisdiction, job level, and date of hire.
- Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls
- Lifecycle, Governance, Issue Management, Process Design, Risk Management
- Lifecycle, Stakeholder Management.
- For complementary skills, please see above and/or contact the recruiter.
- We use automated processing, including artificial intelligence, for our
- legitimate business interests (or our reasonable and appropriate business
- purposes) to identify and align the candidate's skills and abilities with a
- specific job opening. Additionally, if you so choose, or consent, we can match
- your skills and abilities to other suitable roles at Citi.
- Importantly, all our hiring processes and decisions, including determining your
- suitability for a role, are conducted, checked, and decided by individuals. Our
- automated processing and AI do not involve relying on automatic or autonomous
- decision-making. Please refer to any Jurisdictional Considerations, with
- specific provisions for your country (where relevant) for further details.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off
- Paid holidays
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