Financial Services · 7k people
Senior Risk Analyst, Payments Risk Operations
Posted 2 Nov
What’s this role about? Own complex, high-impact payments risk escalations and make evidence-based decisions while leading responses to emerging fraud patterns through investigation, loss assessment, and remediation. Maintain and improve workflows, controls, rules, and models, and communicate findings to leadership and cross-functional partners while coaching analysts.
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Company
About Coinbase Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom in the world. The most trusted crypto platform, Coinbase stores more digital assets than any other company and is building the everything exchange — one place to access crypto, equities, derivatives, prediction markets, and more. Coinbase serves consumers through its suite of financial apps, institutions through Coinbase Prime, and developers through the Coinbase Developer Platform. Every experience runs on Coinbase's full-stack platform powering the future of finance: secure custody, deep exchange liquidity, stablecoin infrastructure, and global settlement rails — all built on a decade-plus foundation of security and compliance.
Coinbase
The future of finance is on Coinbase.
Responsibilities
- As a Senior Risk Analyst on the Payments Risk Operations team, you'll serve as the escalation point for our most complex and high-impact risk cases across deposits, withdrawals, trading, and other flagged activity. You'll bring deep expertise in risk workflows and controls, make final calls on hard cases, and turn investigation insights into rule, model, process, and policy improvements in partnership with Risk Modeling, Fraud Detection, and Analytics. You'll work AI-native from day one, using Coinbase's AI tools to accelerate investigations while holding every output to the same evidentiary standard.
- Own escalations from Payments Risk Operations and partner teams, including high-dollar losses, suspected fraud rings, and high-profile accounts, making final decisions backed by clear evidence
- Lead the response to emerging fraud patterns from first detection through root cause analysis, loss assessment, and remediation
- Maintain expert knowledge of review workflows, SOPs, and risk controls, keeping them current as products and threats evolve
- Drive rule and model performance measurement in partnership with Risk Modeling and Analytics, tuning controls that reduce losses with minimal customer friction
- Present findings and recommendations to Risk leadership and partners across Product, Engineering, and Customer Support, coaching analysts to improve accuracy and consistency
Qualification
- 7+ years in payments risk, fraud operations, or fraud investigations, including serving as an escalation point for complex cases with decision-making authority
- Deep understanding of ACH, cards, wires, and crypto payment rails, including where each is exposed to fraud, with proven track record improving risk controls, rules, or models based on investigation findings
- Proficiency in SQL and hands-on experience tracing funds on-chain with blockchain analytics tools
- Experience reviewing analyst decisions for quality and SOP adherence, with demonstrated ability to communicate complex risk decisions to technical and non-technical stakeholders
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
- Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Annual base salary range (excluding equity and bonus):: $180,370 USD - $212,200 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
Benefits
- Equity
- Bonus Eligibility
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
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