Senior Lead Product Manager, Risk Decisioning Platform

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PayPal

Online PaymentsMobile CommercePayment SecurityMoney TransfersPayment ProcessingMonetization for Developersand E-commerce

P

paypal.com/us/home

10,001+ employees

Software Development

San Jose, CA

Public Company

1.7M LinkedIn followers

Raised $12.2B

• At PayPal, real-time decisioning powers customer protection and global commerce. We’re looking for a Senior Lead Product Manager to lead product direction for a risk domain across a portfolio of strategies spanning multiple strategy leaders. Partnering with risk strategy leaders, you’ll set the domain’s vision and multi-year strategy, deciding where to invest and turning outcomes like loss reduction, approval rates, and customer experience into product plans. You’ll be a leading voice in shaping our next-generation Risk Decisioning Platform. Near term, you’ll move strategies off legacy systems and ramp them to full production; beyond that, you’ll launch new strategies and use experimentation and automation to keep optimizing. You’ll lead cross-functional pods, track captured savings with business partners, represent the domain to executives, and mentor other PMs. You bring deep risk domain expertise, technical fluency, and executive presence.
• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
• Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
• Any general requests for consideration of your skills, please Join our Talent Community.
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Required

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred

• Significant experience building products in fraud, account integrity, credit, or other risk domains, in close partnership with risk strategy leaders.
• Track record of setting a multi-year product vision and strategy for a business domain, balancing near-term delivery with longer-term bets.
• Experience leading product for a multi-team risk portfolio alongside business owners, and reporting outcomes to executive stakeholders.
• Deep knowledge of how risk decisions are made and tuned, including rules, ML models, features, and step-up and friction treatments, and the tradeoff between loss and customer experience.
• Strong quantitative skills: defining and interpreting risk metrics (loss, catch, false positive, and approval rates), prioritizing opportunities across a portfolio, and connecting product changes to business impact.
• Experience launching through controlled rollouts and experimentation, including champion/challenger tests and staged traffic ramps.
• Experience shaping platform roadmaps from the business side, turning domain needs into clear priorities for data science, modeling, and platform teams, and resolving competing demands.
• Experience leading major platform transitions, such as migrating risk strategies off legacy systems, while protecting performance.
• Experience mentoring product managers and establishing repeatable product practices.
• Ability to influence executive stakeholders and drive milestone-based delivery across many teams.
• The base pay for this role will depend on where you work and t he relevant experience and expertise you bring. The expected range of pay for this role by location is
• Primary Location | Pay Range
• San Jose, California: $196,500 - $333,500 Annually
• Additional Locations(s) | Pay Range
• Austin, Texas: $178,500 - $303,500 Annually
• Chicago, Illinois: $178,500 - $303,500 Annually
• Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
• Subsidiary
• PayPal
• Travel Percent
• 0
• For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.