Senior Data Scientist

About Manulife Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit https://www.manulife.com/ca/en/about-us/social-media-policy

Manulife

M

manulife.com

10,001+ employees

Insurance

Toronto, Ontario

Public Company

419k LinkedIn followers

Raised $4.5B

• Lead end to end development of fraud detection and risk analytics models, including probabilistic models, anomaly detection, and ensemble approaches.
• Perform advanced modeling and AI analysis on large, complex datasets to identify emerging fraud patterns and root causes.
• Demonstrate proficiency in developing, fine-tuning, and deploying Generative AI models such as GPT models, as well as other innovative architectures. This includes understanding the nuances of model selection, optimization, and evaluation to ensure high performance and accuracy, while managing cloud-based solutions to ensure scalability, security, and performance.
• Build and optimize modular RAG (Retrieval-Augmented Generation) systems, apply advanced retrieval methods, and evaluate and monitor the performance of RAG systems.
• Apply large language models (LLMs) to parse complex documents and handle diverse layouts, such as multi-column text, tables, and images, and converting them into machine-readable formats to extract structured information.
• Stay up-to-date with the latest advancements in Generative AI, prompt engineering, Agentic Framework, and cloud technologies, to apply them and enhance our data science capabilities.
• Collaborate with data engineers and ML engineers to integrate data science solutions into existing systems and workflows.
• Communicate sophisticated technical concepts and findings to both technical and non-technical partners, ensuring clear understanding and agreement.
• Review the work of other Data Scientists and take part in model and code reviews.
• Collaborate with multi-functional teams to identify and define business requirements, ensuring alignment with data science objectives.

Required

• Master’s, or Ph.D. degree in Computer Science, Data Science, Statistics, Engineering, Physics, or a related quantitative field.
• 5+ years of hands on industry experience in developing probabilistic models, analytics, and machine learning algorithms, including real world experience of applying analytics models, with a strong focus on machine learning, generative AI, timely engineering, and RAG applications
• Proficiency in programming languages such as Python and experience with machine learning libraries/frameworks, e.g., PyTorch, scikit-learn, Hugging Face, SQL, graph databases (Neo4j/Cypher, Cosmos DB

Preferred

• Knowledge of professional software engineering practices & standard methodologies for the full software development process, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Strong collaboration and elaboration skills; demonstrates a strong commitment to organizational success; shares resources and demonstrates knowledge across the organization.
• Strong problem-solving skills and the ability to think critically and creatively to develop innovative solutions.
• Excellent communication and collaboration skills, with the ability to work optimally in multi-functional teams.
• Strong problem solving mindset with the ability to think critically and creatively.
• Excellent communication and collaboration skills, with comfort working in cross functional teams.
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• The role being advertised is an existing vacancy.
• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
• Referenced Salary Location
• Boston, Massachusetts

• Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
• Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
• We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.