
Financial Services · 7.8k people
Senior Application Support Engineer / Site Reliability Engineer (SRE)
Posted 26 Oct
What’s this role about? The role involves ensuring the reliability, availability, and performance of mission-critical institutional trade processing platforms. You will lead incident response, drive automation initiatives, and collaborate with cross-functional teams to improve system resiliency.
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Company
About DTCC With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2025, DTCC’s subsidiaries processed securities transactions valued at U.S. $4.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $114 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram. View our Social Media Community Rules of Engagement: https://www.dtcc.com/press-room/social-media-rules-of-engagement
DTCC
Financial Markets. Forward.

Responsibilities
- Do you want to work on innovative projects, collaborate with a dynamic and
- supportive team, and receive investment in your professional development? At
- DTCC, we are at the forefront of innovation in the financial markets. We are
- committed to helping our employees grow and succeed. We believe that you have
- the skills and drive to make a real impact. We foster a thriving internal
- community and are committed to creating a workplace that looks like the world
- that we serve.
- The Information Technology group delivers secure, reliable technology solutions
- that enable DTCC to be the trusted infrastructure of the global capital markets.
- The team delivers high-quality information through activities that include
- development of essential, building infrastructure capabilities to meet client
- needs and implementing data standards and governance.
- As a Senior Application Support Engineer, you will help power DTCC's global
- financial markets infrastructure by ensuring the reliability, availability, and
- performance of Institutional Trade Processing (ITP) platforms that support
- cross-border equity and debt trade processing and settlement.
- Leveraging Site Reliability Engineering (SRE) principles, you will support a
- portfolio of 40+ mission-critical applications across a modern ecosystem of AWS,
- OpenShift Container Platform (OCP), Kafka, IBM MQ, and distributed systems. You
- will play a key role in driving operational excellence, improving resiliency,
- reducing operational risk, and advancing automation across critical trade
- processing platforms.
- Working closely with globally distributed teams across Application Development,
- Infrastructure, Cloud, Network, and Operations, you will help deliver stable,
- scalable, and highly available services that support DTCC's mission-critical
- business functions.
- Ensure the availability, stability, and performance of mission-critical
- applications.
- Lead incident response, troubleshooting, and root cause analysis (RCA)
- activities.
- Drive preventative solutions that improve resiliency and reduce recurring
- issues.
- Support application recovery, failover, disaster recovery (DR), and business
- continuity activities.
- Maintain operational readiness across a portfolio of enterprise applications.
- Support critical processing schedules and service-level commitments.
- Support application deployments, releases, and vendor upgrades.
- Drive automation initiatives that improve efficiency and reduce operational
- risk.
- Enhance monitoring, alerting, observability, and operational tooling.
- Partner with Development, Infrastructure, Cloud, Database, Network, Security,
- and Product teams to ensure platform reliability.
- Support audit, risk, compliance, and operational control requirements.
- Build strong partnerships across globally distributed teams to drive
- continuous improvement.
Qualification
Required
- Strong understanding of Site Reliability Engineering (SRE) principles,
- including reliability, observability, automation, and incident prevention.
- Experience supporting enterprise-scale, distributed applications in
- production environments.
- Experience with cloud technologies and modern infrastructure platforms.
- Understanding of messaging systems, middleware, and integration technologies
- (IBM MQ, Kafka, IIB, or similar).
- Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
- Strong troubleshooting, analytical, and problem-solving skills.
Preferred
- 6–8 years of experience supporting enterprise applications in complex
- production environments
- Java/J2EE
- Oracle, SQL, DB2
- IBM MQ, Kafka
- Splunk, Grafana, AutoSys
- ServiceNow and ITIL
- Linux/Unix
- AWS
- Kafka and event-driven architecture experience.
- Mainframe exposure (JCL, batch processing, job monitoring).
- Python or other scripting languages.
- Financial Services, Capital Markets, or Securities Processing experience.
- AI-driven automation or operational efficiency initiatives.
- Enterprise integration and distributed processing platforms.
- The salary range is indicative for roles at the same level within DTCC across
- all US locations. Actual salary is determined based on the role, location,
- individual experience, skills, and other considerations. We are an equal
- opportunity employer and value diversity at our company. We do not discriminate
- on the basis of race, religion, color, national origin, sex, gender, gender
- expression, sexual orientation, age, marital status, veteran status, or
- disability status. We will ensure that individuals with disabilities are
- With over 50 years of experience, DTCC is the premier post-trade market
- infrastructure for the global financial services industry. From 20 locations
- around the world, DTCC, through its subsidiaries, automates, centralizes, and
- standardizes the processing of financial transactions, mitigating risk,
- increasing transparency, enhancing performance and driving efficiency for
- thousands of broker/dealers, custodian banks and asset managers. Industry owned
- and governed, the firm innovates purposefully, simplifying the complexities of
- clearing, settlement, asset servicing, transaction processing, trade reporting
- and data services across asset classes, bringing enhanced resilience and
- soundness to existing financial markets while advancing the digital asset
- ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued
- at U.S. $3.7 quadrillion and its depository subsidiary provided custody and
- asset servicing for securities issues from over 150 countries and territories
- valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through
- locally registered, licensed, or approved trade repositories, processes more
- than 25 billion messages annually. To learn more, please visit us
- at www.dtcc.com [http://www.dtcc.com/] or connect with us on LinkedIn
- DTCC proudly supports Flexible Work Arrangements favoring openness and gives
- people freedom to do their jobs well, by encouraging diverse opinions and
- emphasizing teamwork. When you join our team, you’ll have an opportunity to
- make meaningful contributions at a company that is recognized as a thought
- leader in both the financial services and technology industries. A DTCC career
- is more than a good way to earn a living. It’s the chance to make a difference
- at a company that’s truly one of a kind.
- Serves as a dedicated technology resource for advancing DTCC’s business
- opportunities and providing industry thought leadership for leveraging new
- technology. The goal of this new department is to partner internally with IT,
- our business and regulatory divisions and externally with clients, regulators,
- and fintech vendors, to help build new platforms and business models to advance
- DTCC’s mission to support the financial markets.
Benefits
- Comprehensive health and life insurance and well-being benefits, based on
- Paid Time Off and Personal/Family Care, and other leaves of absence when
- needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote
- (onsite Tuesdays, Wednesdays and a third day unique to each team or
- employee).
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