PIT Crew Executive Director of Product and Design

About City of New York The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.

City of New York

NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.

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nyc.gov/NYCHA

10,001+ employees

Government Administration

New York, NY

1934

Government Agency

40k LinkedIn followers

• The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.
• At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
• The Public Interest Technology (PIT) Crew, at the NYC Office of Technology and Innovation, builds the technology, products, and services needed to deliver a more affordable New York City. We design, build, and launch exceptional public-facing products for New Yorkers.
• We are hiring a PIT Crew Executive Director of Product & Design to build and shape the direction of the PIT Crew. This is a hands-on executive director position. You will work to drive clarity and action in ambiguity; pair closely with designers, engineers, product managers, user researchers, policy experts, and other city employees to help the team move from problem statements to working products and services for New Yorkers; define and lead the product management and design practice for the PIT Crew and enable the team to do exceptional product and design work; serve as an expert in your craft; and be comfortable diving into unblock work however the situation demands - including individual contributor work. In addition to enabling a suite of short-term projects, you will help determine PIT Crew’s long-term direction; synthesize strategy with an eye towards building long-term momentum; advise on team structure and hiring practices; and build a culture of delivering rapidly and responsibly for New Yorkers.
• Build and lead a high-performing team focused on delivering measurable impact for New Yorkers.
• Establish modern best practices for your discipline and promote adoption.
• Manage and mentor talent effectively to ensure their time serving the City of New York is positive and meaningful.
• Foster a culture of speed, quality, pragmatism, and public service.
• Own and drive the team's high-level roadmap. Identify and scope new projects. Manage project allocation and staffing.
• Ensure product launches are successful and deliver measurable impact for New Yorkers. Ensure all delivered products meet high standards of usability, accessibility, security and privacy.
• Collaborate and drive alignment across a wide range of stakeholders, including within the Office of Technology and Innovation (OTI), City Hall, other City agencies, and external partners;
• Oversee special projects and initiatives as assigned.
• Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.
• WORK LOCATION
• Brooklyn, NY

• 1. A baccalaureate degree from an accredited college and five years of satisfactory full-time experience related to projects and policies required by the particular position;
• or
• 2. Education and/or experience which is equivalent to "1" above.

• Health insurance
• Retirement benefits