
Civil Engineering · 4.4k people
Communications Manager - Aviation
Posted 9 Oct
What’s this role about? The Communications Manager will lead the development and execution of a comprehensive communications program for terminal development projects at O’Hare International Airport. They will serve as the primary liaison between program leadership, stakeholders, and the public to ensure clear, consistent messaging regarding construction impacts and project milestones.
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Company
About STV Follow STV for practical insight into the infrastructure, ideas and people making communities better. We are experts in transportation systems, building design, water systems and other essential infrastructure. Harnessing national expertise to solve local challenges, STV works with public and private sector clients to make communities better – now and for the future. ************ ⬇️ Our Community Guidelines ⬇️ We’re committed to fostering a respectful, inclusive and professional community on our LinkedIn page. Here’s what we expect from everyone who engages with us: ✅ Do: • Share ideas, insights and constructive feedback • Engage respectfully with others 🚫 Don’t: • Use offensive, discriminatory or harassing language • Post spam, self-promotion or misleading information • Share confidential or proprietary content Moderation Policy: We reserve the right to remove comments that violate these guidelines and block repeat offenders to maintain a safe and productive space. Thank you for helping us create a positive environment for all.
STV

Responsibilities
- professional who thrives in a fast-paced, complex environment; can confidently
- work alongside senior leaders and technical teams; and brings a strong
- commitment to client service and stakeholder engagement.
- Partner with program leadership to develop and implement a comprehensive
- communications strategy that supports program goals, builds awareness and
- excitement, and keeps stakeholders appropriately informed throughout design
- and construction.
- Establish and manage consistent internal and external communication channels
- addressing construction impacts, project milestones and progress, operational
- changes, logistics, stakeholder coordination and other program developments.
- Serve as the program's communications lead, project manager and subject
- matter expert for communications-related initiatives.
- Build strong relationships with program stakeholders and serve as a
- communications liaison among program leadership, project teams, airport
- departments, airlines, tenants and other internal and external audiences.
- Translate technical, design and construction information into clear,
- accessible and audience-appropriate messaging.
- Develop strategic messaging, narratives and positioning for presentations,
- executive communications, stakeholder materials, campaigns and other program
- content.
- Write/edit original content for digital and print communications, including
- website content, social media, newsletters, project updates, collateral,
- presentations and other stakeholder communications.
- Develop and maintain the program's visual identity and brand across
- communications materials, environmental graphics, construction supergraphics,
- digital kiosks, web content and other public-facing applications.
- Create high-impact visual communications and presentations that effectively
- communicate complex information, program progress and key messages.
- Collaborate with airport communications and public affairs teams to identify
- media opportunities, develop press materials and support media relations as
- appropriate.
- Plan and coordinate high-profile program events, including groundbreakings,
- milestone celebrations, stakeholder events, ribbon cuttings and grand
- openings.
- Identify communications needs and opportunities proactively, recommending
- solutions to program leadership rather than relying solely on assigned
- communications requests.
- The successful Communications Manager will become a trusted communications
- advisor to program leadership while building a communications program that makes
- a complex, multi-year terminal development program understandable and accessible
- to the people it affects. This individual will anticipate communications needs,
- connect information across teams and create clear, compelling ways to tell the
- story of the program—from construction impacts and operational changes to major
- milestones and the transformation of the passenger experience at ORD.
Qualification
- Bachelor's degree in Communications, Marketing, Public Relations, Journalism
- or a related discipline, or equivalent professional experience.
- 5–7+ years of relevant communications experience, preferably supporting
- complex programs, organizations or highly visible projects.
- Experience within the Architecture/Engineering/ Construction (AEC),
- infrastructure or aviation industries is highly preferred.
- Strong project management, organizational and time-management skills with the
- ability to manage multiple priorities and deadlines in a fast-paced
- environment.
- Demonstrated ability to develop and execute communications strategies for
- multiple audiences and stakeholder groups.
- Exceptional writing, editing, proofreading and storytelling skills, with the
- ability to adapt technical or complex information for a variety of audiences
- and communication channels.
- Strong visual communication and graphic design capabilities, including the
- ability to transform information and data into compelling presentations,
- campaigns and visual content.
- Proficiency with Microsoft 365, particularly PowerPoint, and Adobe Creative
- Cloud, particularly InDesign, Illustrator, Photoshop and Premiere Pro.
- Demonstrated expertise in presentation strategy, design and development,
- including executive-level and public-facing presentations.
- Working knowledge of media relations, press release development and
- traditional and digital media communications.
- Excellent interpersonal skills and the ability to build trusted relationships
- with executives, technical professionals, consultants and diverse stakeholder
- groups.
- Self-motivated, proactive decision-maker and problem solver who can operate
- independently while collaborating effectively within a large program team.
- Strong client-service mindset and commitment to delivering high-quality work.
- Photography, videography and video editing experience is a plus.
- STV is committed to paying all of its employees in a fair, equitable, and
- transparent manner. The listed pay range is STV’s good-faith salary estimate for
- this position. Please note that the final salary offered for this position may
- be outside of this published range based on many factors, including but not
- limited to geography, education, experience, and/or certifications.
- Not sure this role is the perfect match? We encourage you to apply if STV’s work
- and values resonate with you. We know great candidates don’t always meet every
- qualification, and research shows women and people of color are less likely to
- apply unless they do. At STV, we believe strong talent comes from a wide range
- of backgrounds, and your skills and experience may align with this or another
- opportunity as we continue to grow.
Benefits
- $116,930.89 - $133,635.31
- STV offers the following benefits • Health insurance, including an option with a
- Health Savings Account • Dental insurance • Vision insurance • Flexible Spending
- Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) •
- Disability insurance • Life Insurance and Accidental Death & Dismemberment •
- 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time
- Off • Paid Holidays • Back-Up Dependent Care • Parental Leave • Continuing
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