Business Development Manager, Medical Communications

About Resolv.Global Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.

Resolv.Global

Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services

Business Process Outsourcing (BPO)Multilingual Customer SupportCollections & Financial ServicesSales Enablement & Lead GenerationBack-Office & Administrative SupportTechnical Support ServicesRemote & Hybrid StaffingNearshore & Offshore SolutionsWorkforce ScalabilityCompliance (ISO27001

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R

resolv.global

501-1,000 employees

Outsourcing and Offshoring Consulting

Plano, TX

2022

Privately Held

13k LinkedIn followers

• Identify, engage, and win new pharmaceutical and biotechnology clients for medical communications services.
• Build relationships with Heads, VPs, Directors, and other senior stakeholders in Medical Affairs and Medical Information.
• Develop new business opportunities through targeted outreach, industry relationships, networking, and in-person meetings.
• Manage the full business development cycle, from prospecting and discovery through proposals, negotiation, and closing.
• Understand client needs and position specialized medical and scientific communications solutions accordingly.
• Represent the organization at relevant pharmaceutical, biotech, and medical communications industry events.
• Must currently reside in California.
• Remote home-office setup with regular field-based client meetings, networking, and industry events.
• Willingness to travel within California and elsewhere in the U.S. as business needs require.
• A reliable computer, high-speed internet, webcam, headset, and professional workspace are required.

• 5+ years of business development experience, preferably within a medical communications, healthcare communications, scientific communications, or closely related life sciences agency.
• Demonstrated success personally generating and closing new B2B business with pharmaceutical and/or biotechnology companies.
• Direct experience engaging senior stakeholders in Medical Affairs and/or Medical Information.
• A strong understanding of how pharmaceutical and biotech companies work with external medical communications agency partners.
• Experience developing new accounts, with a preference for candidates who have worked with small, emerging, or mid-sized pharma and biotech companies.
• Excellent consultative selling, relationship-building, presentation, negotiation, and communication skills.
• A self-directed, commercially minded approach and the ability to work effectively in a remote environment.
• Important: This is an agency-side business development role. Experience limited to pharmaceutical product sales, brand management, commercial marketing, or selling unrelated services to pharmaceutical companies will not, on its own, meet the requirements.

• Base salary: $120,000–$160,000 annually, depending on experience and qualifications, plus performance-based incentives.